Service Policy
Our advantage is that we have after-sales service stations in many European countries.We can quickly respond to your needs and provide high-quality after-sales service. We always consider issues from the customer's perspective.
Our bike products undergo strict quality inspection and testing to ensure that every bicycle in your hands is of high quality. If you find any quality problems during use, please feel free to contact our customer service team and we will solve it for you as soon as possible.
Quick response: Our customer service team is online 24 hours a day to provide you with help and support at any time. Whether it is product consultation, after-sales service or troubleshooting, we will give you satisfactory answers and solutions in the shortest possible time.
Thoughtful and meticulous: We not only provide product quality assurance, but also are committed to providing you with a full range of services. Whether you need repairs, replacement parts or other issues, we will serve you with a professional and thoughtful attitude to ensure that your needs are met.
Continuous improvement: We always listen to our customers' opinions and suggestions and continuously improve our products and services. Your feedback is the driving force for us to move forward. We will actively adopt and continuously improve ourselves to provide you with a better service experience.
We have been deeply involved in the European market for 15 years, the bike expert around you.